Would give them zero stars if I could!

My family has been with farmers for 30+ years. We have 2 homes, 5 cars, and 3 boats all insured by farmers. I recently submitted my first claim with farmers because another drive failed to yield while making a left turn and crashed into me while I was going straight through the intersection. There was one extremely intoxicated witness who claims that I ran the light red. Farmers did not look at the police report and did not go over evidence of the way that the lights are programmed ( I spoke with the traffic engineer from our county) which proves that it would be physically impossible for the lights to work the way the witness claims. Instead he said the only thing that matters is what the witness said they saw and therefore I am at fault. THIS IS COMPLETELY RIDICULOUS. STAY AWAY FROM CHRISTOPHER NOLTE. If he is your claims adjuster RUN FAR FAR AWAY. He will do absolutely nothing to help you and he told me that it didn't matter if I had factual evidence, all the matters is what the witness claims they saw. After 30 years with famers we will be going to geico.